Customer journey mapping template

Map the customer experience from first interaction to long-term relationships

Use this handy template with simple instructions to map your customer journey:

customer journey map
  • Map all touch points that your prospects and customers experience with your company, from beginning to end
  • Fill in the stages prospects and customers go through on their journey to buy your products/services
  • Map the desired Calls-to-Action for each phase and the channels used to present these Calls-to-Action

Start mapping your Customer Journey